Returns & Exchanges

We are dedicated to ensuring your satisfaction by offering a seamless return process for our luxury fragrances. If you are not completely delighted with your purchase, you may return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare the Package

  Carefully pack the perfume in its original, unopened packaging and include all promotional materials to ensure eligibility for a full refund.

• 3.
  Ship the Item

  Use the prepaid shipping label provided by our team to send the product back to our quality control center.

• 4.
  Inspection and Refund

  Once our specialists verify the item's condition, we will process your refund or exchange within 5 to 7 business days.